Payment Policy

At Robcue, we aim to make your shopping experience smooth and transparent. This Payment Policy outlines the terms and conditions regarding payments for purchases made on our website.

1. Accepted Payment Methods

We accept the following payment methods:

Shopify Payments (Visa, MasterCard, American Express, and other major credit/debit cards)
PayPal (where available)

2. Payment Process

Once your order is placed, your payment will be processed securely via Shopify Payments.
If your payment is successful, you will receive an email confirmation with your order details.

3. Payment Authorization

Your payment is authorized at the time of purchase.
Payment authorization is separate from order fulfillment. We only charge your payment method once your order is confirmed and processed for shipment.

4. Billing Address

Please ensure that your billing address matches the address associated with your payment method.
This helps prevent payment authorization issues and shipping delays.

5. Currency

All transactions are processed in your local currency based on your region.
If you are shopping internationally, your bank or payment provider may convert the amount and apply additional fees.

6. Taxes and Duties

Taxes, duties, and shipping fees are calculated at checkout based on your location and the items purchased.
Customers are responsible for any customs duties or additional taxes applicable to international shipments.

7. Payment Failure

If your payment fails or is declined, we will notify you and request an updated payment method.
If we do not receive a successful payment within a reasonable time, your order may be canceled.

8. Refunds

In the event of a return or refund, the amount will be credited back to your original payment method.
Refund processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions about payments, please contact us:

E-mail: contact@robcue.shop
Phone Number: +1 404 912 9096
Instagram: @robcueofficial

Last Updated: 01/28/2025